Responsible Gaming at hbji
Stay safe while having fun — at hbji we believe gaming should be a source of entertainment, not stress. Use our tools, set your limits, and stay in control.
Let Gaming Be Entertainment, Not a Burden
hbji is a trusted online casino and betting platform in Bangladesh. We want every one of our users to stay safe and happy. Responsible gaming means setting the right limits for yourself and enjoying entertainment within those limits.
Gambling should be a recreational activity — not a solution to financial problems. If you ever feel that gaming is affecting your life negatively, use our responsible gaming tools or reach out to our 24/7 live chat support.
Age Restriction
This platform is for people aged 21 and above only. Age verification is mandatory during the registration process. We are committed to protecting minors.
- Age verification process is mandatory
- Opening an account for minors is strictly prohibited
- Parental controls recommended for family protection
Control Is in Your Hands
hbji gives you multiple responsible gaming tools — so you can always play at your own pace, within your own limits.
Deposit Limits
Set a maximum deposit amount per day, week, or month. Once a limit is set, it cannot be increased before the designated period ends — but it can be lowered immediately. Minimum deposit is ৳200.
Time-Out Break
If you feel you need a break, use the time-out feature to temporarily close your account for 24 hours up to 30 days. No betting or deposits are possible during this time.
Self-Exclusion
For long-term issues, choose self-exclusion. You can close your account for 6 months, 1 year, or permanently. This step cannot be reversed — it is a firm decision.
Loss Limit
Set the maximum amount you are willing to lose over a specific period in advance. Once the limit is reached, gaming stops automatically — the most effective way to avoid additional losses.
Reality Check
At regular intervals, pop-up messages will let you know how long you have been playing and how much you have spent. This smart reminder helps keep you aware.
24/7 Support
If you have any concerns about your gaming, speak with our Bangla-speaking support team at any time via live chat. We are here for you — without judgment, always.
How to Set Your Limits
Activate your responsible gaming tools in a few simple steps and keep yourself protected.
Access Your Account
Log in to your hbji account and go to your profile settings. You will find the "Responsible Gaming" section there.
Choose Your Preferred Tool
Deposit limit, loss limit, time-out, or self-exclusion — choose one or more tools based on your needs.
Set the Amount or Duration
Specify your limits according to your budget and schedule. Monetary amounts are set in Bangladeshi Taka (৳).
Confirm
Save your changes. Lowering a limit takes effect immediately. Requests to increase a limit take effect after 24-48 hours for security reasons.
Get Help When You Need It
If you have trouble setting limits yourself or need immediate assistance, contact our 24/7 live chat directly.
Is Gambling Becoming a Problem?
Ask yourself these questions. If the answer to one or more is "yes," it may be time to seek help.
- Are you going back to play repeatedly to recover money you lost?
- Are you unable to reduce or stop playing?
- Are you hiding your gambling from family or friends?
- Are you borrowing money or dipping into savings to gamble?
- Do you feel restless, anxious, or irritable when you are not gambling?
- Are you neglecting work, studies, or family responsibilities?
Principles of Healthy Gaming
Build good responsible gaming habits — follow these core principles.
- Play for entertainment only — not as a source of income
- Set a budget in advance and stick to it
- Do not play when you are tired or emotionally distressed
- Do not chase losses with large bets driven by emotion
- Take regular breaks and spend time on other activities
- If in doubt, activate our reality check tool
Our Steps to Protect Minors
hbji strictly ensures that no person under 21 years of age can participate on this platform. Age verification is mandatory during registration. No financial activity can be carried out until verification via national ID or another identity document is completed.
Our call to parents — use parental control software on devices used by members of your family. Tools such as Net Nanny, Qustodio, or similar can be used to block access to gambling sites. Always keep your password and account details private.
If you suspect that a minor is attempting to open an account, please notify our support team immediately. We will investigate and take prompt action.
Advice for Parents
- Use parental controls on children's devices
- Keep your account password private
- Have open conversations about online gambling within the family
- Report any suspicious activity to support immediately
Contact Us for Help
Is gaming causing problems in your life? You do not have to face it alone — we are ready to help.
Live Chat Support
Our Bangla-speaking support team is by your side 24 hours a day, 7 days a week. Get immediate assistance via live chat.
Email Support
For any questions about responsible gaming or to apply for self-exclusion, email us:
[email protected]
Voluntary Closure
You can apply for self-exclusion at any time to protect yourself. We respect your decision and act quickly.
Responsible Gaming FAQ
Enjoy the Best Games at hbji Safely
Play responsibly and enjoy our wide game collection, cricket betting, and exclusive bonuses — always within your limits.