hbji Privacy Policy

Introduction

1. Introduction and Applicability

hbji (www.hbji.cam) is a trusted online casino and betting platform in Bangladesh. This privacy policy applies to all users of our platform. When you register, log in, or use any service on hbji, you are considered to have agreed to the terms of this privacy policy.

We believe you should have full control over your personal information. That is why we are transparent about what information we collect, why we collect it, and how we keep it secure. Please read this policy carefully and contact us if you have any questions.

2. What Information We Collect

2.1 Information You Provide

When you create an account on hbji or use our services, we collect the following information:

• Full name and date of birth (for age verification)
• Email address
• Mobile number
• Payment account details (bKash, Nagad, or Rocket number)
• Transaction history and amounts
• Documents submitted for identity verification (where applicable)

2.2 Automatically Collected Information

When you visit our website, some information is collected automatically:

• IP address and device type
• Browser type and operating system
• Details and duration of pages visited
• Information collected from cookies and similar tracking technologies
• Gaming activity and session information

2.3 Cookies and Tracking Technologies

hbji uses cookies to improve your browsing experience and ensure the security of the platform. Cookies remember your login status, save your preferences, and help prevent fraud. You can manage cookies through your browser settings, though doing so may limit the functionality of some services.

Data Use

3. Why We Use Your Information

hbji uses your personal information for the following purposes:

3.1 Account Management

We use your information to create and manage your account, verify your identity, and maintain communication with you. This includes the age verification process to restrict access to those under 21.

3.2 Payment Processing

Your payment information is required to process deposit and withdrawal transactions via bKash, Nagad, or Rocket. We use this information to enforce the minimum deposit of ৳200 and minimum withdrawal of ৳800 guidelines.

3.3 Service Improvement

We analyze usage patterns to enrich your gaming experience, provide relevant bonus offers, and improve the performance of the platform.

3.4 Security and Fraud Prevention

Your information is analyzed to prevent unauthorized access, detect multiple account creation, and take active measures against money laundering.

3.5 Legal Compliance

Certain information may be retained and disclosed to comply with applicable laws and regulations, and to respond to legal claims from authorities.

3.6 Communication and Support

Your contact information is used to send you transaction notifications, important account updates, and to provide assistance through our 24/7 live chat support.

Third Parties

4. Information Sharing and Disclosure

hbji does not sell or rent your personal information to third parties. However, information may be shared in the following limited circumstances:

4.1 Service Provider Partners

We work with trusted third-party service providers for payment processing, identity verification, and technical infrastructure maintenance. These partners receive only the information necessary to perform their specific tasks and are bound by strict confidentiality agreements.

4.2 Legal Requirements

We may disclose information when legally required to do so, such as by a court order, a legitimate request from a government or regulatory authority, or for the purposes of a criminal investigation. In such cases, we will provide only the minimum information necessary.

4.3 Business Transfers

In the event of a future merger, acquisition, or asset transfer, your information may be transferred to the new entity. We will notify you before any such change and give you the opportunity to act according to your preference.

Security

5. Data Protection Measures

hbji has adopted industry-standard security measures to protect your privacy:

5.1 Encryption Technology

Our entire platform is secured with SSL encryption technology. This means all information sent from your browser to our servers travels in encrypted form, making it completely impossible for third parties to read.

5.2 Data Storage Security

Your stored information is kept on secured servers. Access controls ensure that only authorized staff can access specific data.

5.3 Payment Security

All financial transactions through bKash, Nagad, and Rocket are processed through secure channels. We never store your full payment PIN or password.

5.4 Regular Security Reviews

Our security team regularly monitors systems and takes prompt action to identify and address potential vulnerabilities. Ensuring fair play and keeping your account secure is our commitment.

Data Retention

6. Data Retention Period

hbji retains your personal information only for as long as necessary.

6.1 Active Accounts

All information will be retained for as long as your account remains active. This information is needed to provide you with uninterrupted service.

6.2 After Account Closure

Even after your account is closed, certain information may be retained for a further period to meet legal, regulatory, or financial reporting obligations. This period is determined in accordance with applicable law.

6.3 Data Deletion Requests

Where there is no legal obligation to retain data, you may request deletion of your personal information. Please contact our support team for such requests.

User Rights

7. Your Privacy Rights

As a user of hbji, you have the following rights:

7.1 Right to Access

You may request to view the information we hold about you. We will provide a copy within a reasonable time.

7.2 Right to Rectification

If any of your information is incorrect or incomplete, you may request a correction. We will update that information as soon as possible.

7.3 Right to Erasure

In certain circumstances, you may request deletion of your personal information. However, if there are legal obligations, it may not be possible to delete all information.

7.4 Right to Restrict Processing

In specific cases, you may object to the processing of your information. We will review your request and take appropriate action.

7.5 Right to Data Portability

You may request your information in a structured, commonly used format.

To exercise any of the rights listed above, please contact us via live chat or send an email to [email protected].

Age Protection

8. Protection of Minors

hbji is for users aged 21 and above only. We do not knowingly collect personal information from anyone under 21 or assist them in creating an account.

Age verification is mandatory during the registration process. If we become aware that a user is under 21, we will immediately suspend their account and delete the stored information. Parents and guardians are encouraged to monitor their children's online activity.

Updates and Contact

9. Policy Changes and Contact

9.1 Policy Updates

hbji may update this privacy policy as needed. If there are any significant changes, we will notify you by email or by posting a notice on the platform. Continued use of the platform after any changes will be considered as your acceptance of the updated policy.

9.2 Contact Regarding This Policy

If you have any questions, concerns, or complaints about this privacy policy, please contact us:

• Live Chat: 24/7 support in Bengali
• Email: [email protected]

We generally aim to respond to all privacy-related requests within 48 hours.

9.3 Other Policies

Alongside this privacy policy, please also read our Terms and Conditions and Responsible Gaming policy. Together, these policies form the complete legal framework of hbji.